Rheem Recalls to Repair Water Heaters – On the House
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Rheem Recalls to Repair Water Heaters

By on June 1, 2016

Recall Due to Fire and Burn Hazards; Sold Exclusively at Home Depot

Name of product:Rheem electric water heaters

Hazard: The control panel on the water heaters can overheat, posing fire and burn hazards.

Description

Rheem Water HeaterThis recall involves Rheem brand “Performance Platinum” electric water heaters in 40, 50 and 80 gallon capacities. The recalled water heaters are gray and have the “Performance Platinum” Rheem logo decal on the front above the thermostat control panel. The water heaters have a rating plate near the bottom of the unit with the model number, date of manufacture and serial number. Recalled water heaters model and serial numbers can be found here.

Incidents/Injuries

The firm has received 296 reports of  control panels overheating, including one report of a fire which resulted in $5,800 in property damage. No injuries have been reported.

Remedy

Consumers should immediately turn off and stop using the recalled water heaters. Consumers should contact Rheem to request a free repair by a Rheem field technician.

Sold exclusively at

The Home Depot stores nationwide and online from January 2014 through April 2016 for between $450 and $720.

Manufacturer(s)

Rheem Sales Company Inc., of Montgomery, Ala.

Distributor(s)

Rheem Sales Company Inc., of Montgomery, Ala.

Manufactured in

U.S. and Mexico

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